Privacy Policy

Last updated: 30 October 2026.

Identity and Role of the Data Controller

glimmerza operates this website as the data controller under the UK GDPR and Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site. Our registered address is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom and we can be contacted at info@dramabydesign.com or 01344 649400 for data protection matters.

Scope of This Notice

This policy applies to all visitors to the website, including prospective students, professionals in audiovisual production, and anyone submitting enquiries via the contact form. It covers data processed when you browse pages, complete forms, or interact with course information on broadcast studio design, camera control systems, professional lighting, sound engineering, and television workflows.

Categories of Personal Data and Sources

We collect identification details such as name and email address from contact forms, technical data including IP address and browser type from server logs, and usage information from cookies. Data is obtained directly from you when you submit forms or indirectly through analytics tools and hosting providers.

Purposes of Processing and Legal Bases

Personal data is processed to respond to enquiries about courses under the legal basis of legitimate interests and consent where forms are completed. We maintain records for legal compliance under the basis of legal obligation. Course-related communications rely on legitimate interests to improve services. Each purpose is assessed to ensure necessity and proportionality.

Whether Providing Data Is Required

Supplying contact details via the form is voluntary but necessary to receive responses about audiovisual courses. Failure to provide information may prevent us from addressing your query. Technical data is collected automatically as part of website operation.

Cookies and Similar Technologies

The site uses cookies for functionality and analytics in line with PECR. Details are set out in the separate Cookie Policy accessible from the cookie banner. You can manage preferences through browser settings or the banner provided site-wide.

Processors, Recipients and Disclosures

Data may be shared with service providers such as hosting companies, email delivery platforms, and analytics processors acting under contract. Disclosures may occur where required by law, for example to regulatory bodies or in response to legal requests.

International Transfers

Some processors may be located outside the UK. Transfers are protected by appropriate safeguards including standard contractual clauses approved by the UK authorities to ensure equivalent protection.

Retention Periods

Enquiry data is retained for up to two years after the last interaction to handle follow-ups. Technical logs are kept for twelve months for security analysis. Legal records are retained according to statutory requirements, typically six years.

Security and Data Minimisation

Reasonable technical and organisational measures are implemented to protect data against unauthorised access. We limit collection to what is necessary and review processing activities regularly to reduce risk.

Data Subject Rights

You have rights to access, rectification, erasure, restriction, portability, and objection. Requests can be submitted by emailing info@dramabydesign.com or writing to 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom. We aim to respond within one month.

Right to Withdraw Consent and Object to Marketing

Where consent is the basis for processing you may withdraw it at any time by contacting us. You can also object to direct marketing by using unsubscribe links or notifying info@dramabydesign.com.

Right to Complain

If you are dissatisfied you may complain to the Information Commissioner’s Office at ico.org.uk. We encourage first contacting us at info@dramabydesign.com to resolve concerns.

Children and Age Restrictions

The website and courses are intended for adults. We do not knowingly collect data from individuals under 18. If such data is identified it will be deleted promptly.

Automated Decision-Making and Profiling

No automated decision-making or profiling that produces legal or significant effects is carried out on this site.

Policy Changes

We review this policy periodically. Updates will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated terms.